- The policy of replacing, retrieving, missing, expenses and customs in the client's country after shipping the books؛.
- Books sold are not repaid or replaced .
- If the customer wishes to cancel the order after deducting it from his account, and before shipping the invoice value will be added to the customer's account after deducting the bank's commission for withdrawal and deposit.
- If a typographical error is discovered inside the book, we do not have to change it, but the technical support section will try to send the necessary pages to the email with files PDF , Within 45 days of informing us.
- Sending the books by mail and sending a copy of the bill of lading via e-mail to the customer is the end of the responsibility of the house (the site) for the delivery of the request to the customer and then begins the responsibility of the customer (buyer) to follow receipt with the post company and pay the customs if any or any necessary expenses in his country before receiving according to the laws of the client's country ( Purchaser ).
- If the customer receives damaged books (wet - torn - minus - any other damage) due to shipping the customer should check the post company to receive the appropriate compensation from them if any, and in the case of non - receipt and loss of books.
